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12/30/17 Dear Mr. Loper
I am writing this to inform you of the great service I received from Lucien, from Crown Hill Farm Ent. This gentleman went out of his way to look for a $5.00 replacement part for my Quadra-Fire woodstove, that apparently is outdated. He spent some time looking to see if he had this part. It's quite obvious to me he's not about making a fast buck, he is truly dedicated to helping someone This gentleman was not only courteous and professional, his knowledge of the Quadra-Fire woodstoves is beyond outstanding! I love my woodstove and have recommended the brand to several people. The Quadra-Fire dealer here in Lincoln City OR has been gone for quite some time and I now know who to send people to. I'm not one who generally sends praise, but I am no doubt not just a happy customer regarding Quadra-Fire Woodstoves, I am truly impressed by Lucien, an outstanding Quadra-Fire dealer. Thank you,
- S. Richarson
12/05/14 Lucien, you have always lived up to your 'Crown Hill Farm Philosophy'...your high standards, honesty and dedication is to be admired while you have never deviated from those. The stove we bought from you 25 years ago when we moved onto our farm, is still serving us well. We found a universal blower to replace both the aged fan blowers last year in 2013, that's remarkable isn't it. You sold us a quality product. Your customer service over all these years has been outstanding. Always friendly, dependable and willing to help. Best Wishes in the years to come in hopes you get good customers in return for all your hard work and good business practices. - Carol and John Gomes.
2/19/12 Thank you! Both times we've purchased stoves from you & have been very happy. So much nicer than dealing with the retail stores like the hearth place in McMinnville. Glad we found you! -Anonymous
2/8/13 Crown Hill is the BEST! I love working with local businesses. It can be hit or miss. Crown Hill is a BIG HIT! -Culp
10/24/13 Alex is polite, conscientious, answers questions — Good customer service skills. Lucien, it's been a pleasure dealing with you. Really enjoy driving out to your farm. I'm sure that I will enjoy my pellet stove. It's cleaner than my old one & I'm liking the thermostat. Thank you for allowing me to pay in two installments. Have a good year. -S. Wayne
2/19/09 Thank you so much for finding us our new pellet stove. Working with you has definitely been our pleasure. Thank you again! - Mr & Mrs. Felts
12/27/10 Everyone involved did a very good job for a fair price! -Eric & Judy
2/10/09 Lucien, you are really great to know & work with as a friend & business owner. Thank you for always helping myself & colleagues with our stove problems. PS. It really works great! - D. Wilson
12/14/10 Thanks you for all your time & expertise. We are enjoying our woodstove so much. Have a wonderful Christmas & a Happy New Year! - K .& K.Kraemer
10/23/10 Thank you Lucien! Buying a stove from you was a wonderful experience. -S. Neshet
1/31/11 Thank you so much, Lucien! We are truly enjoying the stove! -B. Stein
9/2/2017 Fantastic and on top of it. Knowledgeable great ideas, very helpful and keep me informed of order statues. Very much so loved the fact that it was on a farm!! So nice and it was special it made me fill like I was back home with one of my neighbors we help each other out "great job" - Kaweeta Schroeder.